Tourism SOPs

Tourism SOPs

NEXT NORM WITH COVID-19:
STANDARD OPERATING PROCEDURES (SOPs) FOR HOTELS IN PENANG (download)

NEXT NORM WITH COVID-19:
STANDARD OPERATING PROCEDURES (SOPs) FOR SHOPPING MALLS IN PENANG (download)

NEXT NORM WITH COVID-19:
STANDARD OPERATING PROCEDURES (SOPs) FOR ATTRACTIONS IN PENANG (download)

杨顺兴:槟政府领先全国
推“防疫SOP认证”

(槟城讯) 槟州旅游、艺术、文化与遗产委员会主席杨顺兴行政议员指出,他将为旅游相关领域推出“防疫标准作业程序认证”计划。他说,这项计划的目的,是为了鼓励旅游相关领域业者遵守州政府所推出的防疫标准作业程序与条规。

他说,随着联邦政府宣布全国进入复苏期管制令,槟州政府领先全国,为旅游相关领域业者推出上述计划。

“槟州旅游、艺术、文化与遗产委员会行政办公室(PETACH)将与槟州卫生局、槟岛市政厅、威省市政厅、槟城环球旅游机构合作,确保业者严格遵守卫生、安全条规及标准作业程序。”

杨顺兴指出,“防疫标准作业程序认证”的目的,是槟州政府为了鼓励及宣导遵守标准作业程序的重要性,而拟定的措施,强调预防与消毒的重要性,共同抵御新冠肺炎。

“长远来说,这项计划业能建立外国游客到访槟城的信心,将槟城打造成一座能让游客安全旅行的景点,迈向新常态。”

他说,计划首阶段将为数个旅游相关领域,推出标准作业程序,包括酒店、旅游景点和购物广场。

“旅游相关领域业者须落实标准作业程序,随后向州政府申请防疫标准作业程序认证。”

“接着,执法单位将前往相关地点进行审核,确保业者符合所有的标准作业程序,随后给予防疫标准作业程序认证。”杨顺兴补充,有关计划的详细机制将择日公布。

他说,槟州旅游业者对此计划表示欢迎,包括大马酒店公会槟州分会、槟州旅游景点业者协会、马来西亚旅游总会槟分会(MATTA)、马来西亚华人旅游业公会槟分会。

旅游相关业者,包括酒店、旅游景点或购物广场的标准作业程序,可到https://petace.gov.my/tourism-sops/下载。

For immediate release

PENANG STATE GOVERNMENT RELEASES STANDARD OPERATING PROCEDURES (SOPs) FOR TOURISM
HOTELS, ATTRACTIONS AND SHOPPING MALLS

GEORGE TOWN – The Penang State EXCO Office for Tourism, Arts, Culture and Heritage will be introducing a COVID-19 compliance accreditation programme soon for tourism players to comply with SOPs required by the relevant authorities.

Taking a step ahead during this recovery period, Penang will be the first state in Malaysia to kickstart this initiative by the Penang State Government and lead by PETACH.

Working together with PETACH to ensure the operators meet and adhere to strict hygiene and safety standards are Jabatan Kesihatan Negeri Pulau Pinang (JKN), Majlis Bandaraya Pulau Pinang (MBPP) and Majlis Bandaraya Seberang Perai (MBSP) and Penang Global Tourism (PGT).

PETACH EXCO YB Yeoh Soon Hin said the main objective of the accreditation programme is to encourage higher compliances towards SOPs in line with state efforts to educate the importance of preventive and sanitisation routines in controlling the outbreak of Covid-19.

In long term, it can also serve to build confidence towards Penang as a safe tourism destination as tourism adapts the ‘new norm’ of the industry.

“Prior to starting this accreditation programme, we released the Standard Operating Procedures (SOP) of various tourism industry sectors such as hotels, attractions and shopping malls.

“The approved SOPs will then take effect at the respective establishments.

“Then, they can choose to participate in the COVID-19 compliance accreditation programme.

“The authorities will then carry out a thorough audit to ensure all standards are complied with before validating them to receive the COVID-19 safety accreditation,” said Yeoh, adding that the system will be launched soon once it is ready.

Penang’s tourism industry players have expressed their enthusiasm to participate in this accreditation programme – namely members of the Malaysian Association of Hotels, Penang Branch (MAH), Association of Tourism Attractions Penang (ATAP), Malaysian Association of Tour and Travels Agents, Penang Branch (MATTA) and Malaysian Chinese Tourism Association, Penang Branch (MCTA).

The SOPs of each business sectors in the tourism industry, i.e. hotels, attractions, shopping malls, etc., are available via – https://petace.gov.my/tourism-sops/